When purchasing at banhphotienbinh.com, in addition to having the opportunity to buy genuine products at cheap prices... You will have the opportunity to access super-speed delivery policy and maximum support for costs as follows:
1. Free delivery:
- Free delivery within Hanoi city.
- Free delivery within a 15km radius from the store
- Free delivery within a 30km radius from the store (Applies to orders of 5 products or more)
Delivery time: According to customer's request
2. Delivery fee:
In addition to the above free delivery cases, the remaining cases will be charged a delivery fee according to the 3rd party carrier's shipping fee table. We will notify and confirm this cost with you before delivery. row.
Delivery time: According to information provided by the sales staff, or maximum within 48 hours from the date of purchase.
DELIVERY TIME
Delivery time will be from 1-5 days depending on shipping distance.
In some objective cases, we may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, vehicle breakdown on the delivery route, problems during the export process. .
While waiting to receive your goods, if you have any questions about shipping information, please contact our hotline for assistance.
RESPONSIBILITY FOR SHIPPED GOODS
- Our shipping service or designated by us will be responsible for the goods and risks such as loss or damage of the goods during the transportation process from us to you.
- You are responsible for checking the goods upon receipt. When discovering damaged goods, missing quantity, or wrong goods, sign to confirm the status of the goods with the delivery staff and immediately notify the Customer Care Department at our hotline number.
- After you have signed to receive the goods without making notes or comments about the goods. We are not responsible for any return requests due to damage, wrong goods, etc. from you later.
- If the shipping service is specified and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation process from us to you. The customer will be responsible for charges and related losses.
OTHER CONDITIONS
- If the delivery address is unclear, located in a corner, or in dangerous places, dangerous mountainous areas, or difficult transportation, we have the right to refuse to transport or deliver goods directly. next.
- In cases of force majeure, due to natural disasters, floods, ferry bridge failures, etc., we are not responsible for compensation for damages arising from untimely delivery or failure to transport goods to the specified location. agreed with the customer.
- In case we have transported the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the customer must bear the shipping costs according to the prescribed price list. ours..
- During special days or festivals due to general traffic restrictions (road bans for some vehicles...) delivery time may change. We will call customers to confirm. most delivery time.
